Ashgrove Group Practice

Who should I see?

We try to keep our GP appointments for patients with more serious health problems.

Before you book an appointment to see a doctor please consider whether an appointment with a Practice Nurse or Advanced Nurse Practitioner might be appropriate. They can help you with a wide range of medical problems.

Our receptionists can help you decide which is the right person for you to see.

Self care

If you have a cough, cold, headache or other minor ailment try treating yourself at home first. Find out more about treatments for common minor ailments.

Please remember that self-care for common conditions can help free up our GPs’ time, making it easier to get an appointment when you have a more serious condition.

Your pharmacist can help too

Pharmacists are highly trained health professionals and can give you confidential health advice for a range of common illnesses and complaints.

Don’t wait for a GP appointment for coughs, colds, aches and pains. Just give your local pharmacy a call or drop in – there’s no need to make an appointment.

Your pharmacists can also help you decide if you need to see a doctor or nurse.

Click here for more information about how pharmacies can help you.

NHS 111

111 is the free NHS non-emergency number.

You should use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation.

Call 111 if:

  • you need medical help fast but it’s not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don’t know who to call or you don’t have a GP to call
  • you need health information or reassurance about what to do next

Click here for more information about how NHS 111 can help you.


A&E is for life-threatening accidents and emergencies only. Before you go there, ask yourself, “Is it a real emergency?”

If not, please consider using other local health services before you visit A&E.

MIA (minor injuries assessment)

Get advice quickly and safely for injuries including:

  • strains, sprains and suspected broken bones of
    arms and legs
  •  wounds and minor burns
  •  damage to joints, ligaments, muscles, nerves
    and tendons
  • minor bumps to head and face
  • simple eye injuries
  •  insect bites and stings

Call 111 to arrange a confidential consultation with a Minor Injuries Nurse Practitioner. You might be able to treat the injury at home or with help from a local pharmacy. If you need to attend the minor injury service, for further examination or treatment, you will be given a convenient appointment.

Date published: 17th February, 2017
Date last updated: 20th July, 2023