Ashgrove Group Practice

Privacy

Privacy notice

As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled in ways that are safe, transparent and what you would reasonably expect.


GDPR

Ashgrove Group Practice processes data in line with current data protection legislation.

To provide you with the care you need, we hold the details of your consultations, illnesses, tests, prescriptions and other treatments that have been recorded by everyone involved in your care and treatment e.g. GP, Health Visitor, Practice Nurse. This information may be stored on paper or electronically on computer files by practice staff.

We sometimes disclose some of your personal health information with other organisations involved in your care. For example, when your GP refers you to a specialist at the hospital we will send relevant details about you in the referral letter and receive information about you from them. Our Practice also participates in regional and national programmes such as the cervical cytology screening service and your name and address, date of birth and health number will be given to them in order to send an invitation to you.

We need to use some of your personal health information for administrative purposes. In order to receive payment for services provided to you we have to disclose basic information about you to the NHS Board responsible for this area and to the Common Services Agency for the Scottish Health Service.These organisations have a role in protecting public funds, and are authorised to check the payments are being properly made.

We are required to co-operate with these checks and the disclosure of your data is a necessary part of our provision of healthcare services.

We may use your mobile number to contact you by text message to remind you about any appointments you have at the Practice. Please let us know if you do no want to be contacted in this way.

Sometimes, we may participate in studies that are designed to improve the way services are provided to you or to check that our performance meets required standards and benchmarkeds. Whenever we take part in activities such as these we will ensure that as far possible any details that may identify you are not disclosed.

We are sometimes involved in health research and the teaching of student nurse, doctors and other health professionals. We will not use or disclose your personal health information for these purposes unless you have been informed beforehand and given your consent for us to do so.

Where you need a service jointly provided with a local authority we will seek your permission before giving them your details.

Sometimes we are required by law to pass on information e.g. the notification of births and deaths and certain diseases or crimes to the government. This is a legal requirement.

Our use of your personal health information is covered by a duty of confidentiality and is regulated by Data Protection legislation. Data Protection legislation gives you a number of rights in relation to how your personal information is used, including a right to access the information we hold about you.

Everyone working for the NHS has a legal duty to keep information about you confidential  and adheres to a Code of Practice on Protecting Patient Confidentiality. Further information on this can be found at www.nhsis.co.uk/confidentiality.


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Cookies allow a website to recognise a user’s device.

Some cookies help websites to remember choices you make (e.g. which language you prefer if you use the Google Translate feature). Analytical cookies are to help us measure the number of visitors to a website. The two types we use are ‘Session’ and ‘Persistent’ cookies. Some cookies are temporary and disappear when you close your web browser, others may remain on your computer for a set period of time.

We do not knowingly collect or intend to collect any personal information about you using cookies. We do not share your personal information with anyone.

What can I do to manage cookies on my devices?

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites visit https://tools.google.com/dlpage/gaoptout.

If you are concerned about cookies and would like to ask further questions please do not hesitate to write to our website developers – support@gpsurgery.net

Date published: 18th October, 2014
Date last updated: 12th July, 2021