Ashgrove Group Practice

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be ... [continue] Access to medical records

Carers

Looking after someone? Caring for someone can be very difficult and many people find that they need extra help with the care they provide. Find out what support you might ... [continue] Carers

Complaints and compliments

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager by telephone or, if ... [continue] Complaints and compliments

DataLoch

NHS Lothian takes patient confidentiality extremely seriously and has a well-deserved reputation for robust governance processes. We would never act to compromise patient data. Every day, medical research and innovation ... [continue] DataLoch

Detecting Cancer Early

Cervical screening (or known as a smear test) saves around 5,000 lives in the UK every year, and prevents 8 out 10 cervical cancers from developing. All women in Scotland ... [continue] Detecting Cancer Early

Emergencies

IF YOU ARE EXPERIENCING A LIFE THREATENING MEDICAL EMERGENCY PLEASE CALL 999 If you have a medical emergency, during surgery hours you should telephone the usual number: 01506 657130 (select OPTION 1 ... [continue] Emergencies

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register online or using the printable forms lower ... [continue] How to register

Information for Unregistered Patients

Patients looking to register with a dentist or GP and are unsure which practice they should register with should visit NHS Inform website or by calling 0800 22 44 88. The ... [continue] Information for Unregistered Patients

NHS Inform

They provide information about: illnesses, injuries and conditions tests and treatments healthy living topics – such as smoking, alcohol, food and nutrition and mental wellbeing health news and events national health campaigns services provided by GPs, pharmacies ... [continue] NHS Inform

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Power of Attorney

Do you have Power of Attorney?   Today is national Power of Attorney day – People across Scotland are being urged to arrange power of attorney (POA) in a bid ... [continue] Power of Attorney

Practice boundary

The practice area includes Blackburn, Seafield and East Whitburn (within the EH47 post code area).    

Privacy

Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy

Updating your details

If you change name, address or telephone number, please let our receptionists know by downloading the form below and returning it to the surgery. If you move outside the practice ... [continue] Updating your details

Useful Links & Info

Scan the QR code for the inhaler you use to ensure you are getting the most out of your medication. 

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Vaccinations

As of 1st of May the HSCP took over all vaccinations from GP practices.  This includes the COVID & the Flu vac as well as all other vaccinations. 📞 0300 ... [continue] Vaccinations

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour

Date published: 8th October, 2014
Date last updated: 15th November, 2014